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What (who) is customer satisfaction - definition
customer satisfaction
When customers are pleased with the goods or services they have bought, you can refer to customer satisfaction.
I really believe that it is possible to both improve customer satisfaction and reduce costs...
Customer satisfaction with their mobile service runs at more than 90 per cent.
N-UNCOUNT
Customer satisfaction
Customer satisfaction (often abbreviated as CSAT) is a term frequently used in marketing. It is a measure of how products and services supplied by a company meet or surpass customer expectation.
Customer attrition
BUSINESS METRIC
Customer Churn; Customer churn
Customer attrition, also known as customer churn, customer turnover, or customer defection, is the loss of clients or customers.
Wikipedia
Customer satisfaction
Customer satisfaction (often abbreviated as CSAT) is a term frequently used in marketing. It is a measure of how products and services supplied by a company meet or surpass customer expectation.
Examples of use of customer satisfaction
1. The Verdict customer satisfaction index top 10 for 2006 is as follows.
2. Most conduct customer–satisfaction surveys and, when necessary, issue warnings and even expel erring professionals.
3. "The main motto of my business has been customer satisfaction," Ramesh said.
4. Measuring customer satisfaction: TV Broadcasters Association President Nuri '';olakođlu noted that an institution for audience representation was a sine qua non of responsible broadcasting. '';olakođlu said this mechanism would at the same time act as an instrument measuring customer satisfaction.
5. The regulator‘s research found a "generally high" level of customer satisfaction with Royal Mail services.